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November 25th, 2020 · No Comments

6 Skills Employees will Need Post Pandemic

#covid #coronavirus #corona #stayhome #love #quarantine #bhfyp #staysafe #lockdown

According to the ILO, “Americans work 137 more hours per year than Japanese workers, 260 more hours per year than British workers, and 499 more hours per year than French workers.”

Changes in the workplace for America are long overdue and although the circumstances are deadly – change is a must. Adapting to this “new way of life” is an essential for employees. Changes such as working remotely to changes in operations and fulfillment.  “But job skills were changing even before the pandemic.

Gartner data found that the number of skills required for a single job was increasing by 10% per year. And one-third of the skills listed in an average 2017 job posting would not be relevant by 2021. Gartner also found that role-based skills planning wasn’t helping organizations develop the right employee skill sets. Grouping unrelated skills doesn’t build the skills that will create competitive advantage.” (Moran, 2020)

Essential Skills for the New Work World!

SELF-DIRECTION

Ownership of your own roles and being highly self-directed is a must in a large remote working environment. Devin Fidler, founder and CEO of Rethinkery Foresight, says employees, especially at the entry-level, are going to increasingly need “to captain their own careers, [and have] a sort of DIY kind of hacking mentality.”

Tradition and history proven raining methods will need adapting to in this paradigm shift.  Employees will need to be more active than ever in identifying the skills, resources, and support they need to do their jobs and collaborate with their companies to get them.

DIGITAL CAPABILITIES

Eighty-five percent of companies recently surveyed by McKinsey said they had accelerated digitization. Employees are going to have to be comfortable with digital technologies, says Julia Lamm, workforce strategy partner at PwC. Employees are not only going to need to be comfortable using digital technologies, ranging from collaboration software to videoconferencing, but they’re also going to need to accept its role in evaluating metricsAnalytics was the No. 1 area of digital investment for HR executives in a recent PwC survey. (Moran, 2020)

As employees work remotely and workforce management can be more challenging- this becomes so important. Tools to measure productivity is what HR leaders and managers will need to rely on more so than before. This may be a more difficult phase but as online resources as tools become more commonly used, so does the familiarity and in turn smoother operations.

EMPATHY

Times like this – everyone is facing difficulty within their community or personal lives. This skill will be more valuable than ever before. Understanding and perspective of our struggles in comparison to the world around us. We must work hard at understanding and forgiveness during these tough times.

COMMUNICATION MANAGEMENT

Communication skills have always been critical and in-demand employee skills. But Lacey says these skills now need to extend across platforms. The rise of videoconferencing and collaboration platforms requires new skills. “You have to be better with your words, you have to use brevity and levity to be successful getting thoughts and concepts across in an effective and efficient way,” he says. And you also have to know when to use which platform and how to use video, audio, and digital communication in ways that don’t create more negative outcomes, such as Zoom fatigue or lack of engagement(Moran, 2020)

ADAPTABILITY

As a team, this skill will be more important than before. In addition, the power to take responsible risks and step up to the plate with adaptability is what will help to stretch, build and grow those adaptability core muscles. Get out of your comfort zone and take comfort in knowing that everybody is doing it so you are not alone.

Lacey agrees. “You still need to be able to germinate that spark of innovation and produce results and be productive for the organization,” he says. But you may need to find new ways to collaborate virtually or achieve results when uncertainty or obstacles lie in your path.(Moran, 2020)

MOTIVATIONAL SKILLS

Deloitte’s research has uncovered a series of dimensions that are increasingly important for workplace success. In addition to the intellectual ability to do the job, ability to adapt to change, and communication skills, motivation and persuasion also play a big role, says Art Mazor, global HR transformation leader.(Moran, 2020)

“I might be the greatest risk-taker—a very important one of the capabilities that lives within that dimension of change capabilities—but if I’m part of an organization that is not really ready for being bold in the face of ambiguity, then I’m going to be a bit on my island by myself,” he says. Being able to both self-motivate and inspire others to see your vision, could be the antidote to inertia in the face of uncertainty.(Moran, 2020)

Even as the new norms of work emerge, being able to adapt to change, find solutions, communicate, and persuade are skills that aren’t likely to become obsolete.(Moran, 2020)

ABOUT THE AUTHOR

 

FASTCOMPANY

MORAN, G.

6-skills-employees-will-need-in-the-post-pandemic-workplace

In-text: (Moran, 2020)

 

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